2nd Line Support Engineer – O365, Sharepoint, Teams, Onedrive - £200 - £250 p/day Inside IR35 - 3 Months (likely to extend) – Office based / Suffolk

Opportunity to work for a leading Solution Provider for one of their leading clients. You will be in the office 5 days a week working on deskside and remote worker tickets. You must have experience supporting Microsoft technologies.

Key Skills:

• Proven Experience at 2nd Line


• O365 / Teams / Sharepoint / Onedrive / Windows


• Strong communication skills.


• Ability to speak with anyone within the business. 

Responsibilities 

• Provide second-level support to clients.


• You will support the 1st and 2nd line teams to resolve issues that come into the Service Desk (deskside/remote)


• Ensure that incidents are resolved promptly to meet defined service level targets.


• Complete relevant and skilled investigations, before escalating to 3rd.

Please hit the button to Apply and/or call Will Martin on 020 3950 9977 for further info.If this role is not for you, please Register with us letting us know your preferences and will be in touch when the right role comes in.

2nd Line Support Engineer – O365, Sharepoint, Teams, Onedrive - £200 - £250 p/day Inside IR35 - 3 Months (likely to extend) – Office based / Suffolk