How To Create A Great Working From Home Process

Working from home was prevalent in the IT Solutions & Services Provider sector even before the COVID-19 pandemic.

However, post-COVID we are expecting more companies to offer flexible and remote working options.

But how do you get the most out of the employees working from home?

Our Co-Founder Tim Davey offers his insight into how IT Solutions Providers can create a great working from home process:

“With what’s going on in the world at the moment, most people will understand the transition to a new world of working which includes working from home permanently or occasionally.

It’s not new for the IT Solutions & Services Provider space.

We were already very well versed in working from home, in particular in Pre-Sales, Consultancy and Project/Programme Management.

But now we’re also seeing more working from home roles in Managed Services and Operations as well.

So what should a great working from home process cover?

A great working from home process should:

Keep engagement and performance high
Foster a sense of trust and ownership
Avoid the isolation of staff
Give employees time back
Create more rounded employees
Help establish boundaries between work and home
Encourage balance and choice (work from anywhere)

Not everybody is keen to fully work from home, so offering flexibility is key in getting the most from a working from home process.

There also other areas a working from home process should cover, including:

Technologies and security
The environment an employee is working within
Streamlined lines of communication
Standards, structure and reporting
A robust HR policy

There’s a lot to think about and to get right, but a transition to a balanced working environment is an opportunity to shape the culture of your business and your company direction moving forwards.

Having options and balance around this is vitally important.”